Contact Information

Questions about your order, sizing, shipping, returns, custom requests, or event date planning? We’re here to help.

VETALISE is an online occasionwear brand offering elegant dresses for weddings, celebrations, and special occasions. We currently deliver to the contiguous 48 U.S. states and Washington, DC. International shipping is not currently available.

Contact Us

Trade Name: VETALISE
Email: admin@vetalise.com

Customer Service

Our customer service team is available Monday through Friday, excluding public holidays.

We typically respond to all inquiries within 24 business hours.

Order Support

When contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you more efficiently.

Sizing, Color & Custom Requests

For questions about sizing, color, custom requests, or event date planning, please include the dress style name, size, color, event date, and any relevant special requests.

For time-sensitive orders, we recommend contacting us before placing your order so we can help you review the estimated tailoring and delivery timeline.

Online Customer Service

VETALISE currently provides customer support by email and operates primarily as an online retailer.

We do not currently provide in-person retail service.

Thank you for choosing VETALISE.